The first step in seeking drug and alcohol addiction treatment is deciding that it is time to make a life change. The second step is reaching out. Knowing that you need help in treating your substance use disorder and taking action to make a change are two different things.

If you are in need of drug and alcohol rehabilitation admissions in Indiana, we are here to help. In many cases, an individual is fearful of reaching out for help from the fear of the unknown. It is important for them to know that they are not the only ones facing this type of issue and that caring professionals at our substance use rehabilitation admissions in Indiana can help them overcome this problem.

Substance Use Rehab Admission in Indiana

Once you make the decision to get help for your addiction, you may be unsure of what to do next. Reaching out to a top alcohol addiction treatment center like Cardinal Recovery is where the journey begins. The reality is that the addiction recovery process begins with a phone call. While it can seem easier said than done, one phone call can change your life and the lives of those you love most.

Do not worry if you are unsure about calling and fear uncomfortable questions or extended probing interviews with in-depth details request about your addiction. There is no long admission or intense interviews to worry about during the initial phone call intake process.

At Cardinal Recovery, our admissions process is simple and efficient. Our approach makes taking that first big step a less stressful experience. We understand that you may be feeling intimidated and overwhelmed at the thought of entering a drug and alcohol rehab program.

However, there is no need to worry because our staff is here for you to make sure that you feel as comfortable as possible. They understand that making the decision to get better and get the help needed to overcome addiction is difficult but necessary.

Your path to recovery is waiting
and we’re here to help.

Our admissions specialist are available 24/7 to listen to your story
and get you started with next steps.

Why call us?

They want to offer the most welcoming and calming environment to facilitate a positive experience upon admission. All you need to do is place that first call to Cardinal Recovery today and we’ll work with you to get you the help you need right away.

The path to sobriety begins with an open, honest conversation. They want to know your story and how alcohol is currently affecting you and your loved ones. It is essential to know each person’s backstory to help provide them with the best-personalized services and treatment. Cardinal Recovery knows that every person’s addiction story is different, and we create a specialized approach to ensure the process accounts for each individual patient’s needs.

There are many questions surrounding recovery treatment. It is natural to want to get answers right away so you can ease your mind and know what to expect from the journey during treatment. From living concerns to payment options, we are here to ease your worries and help you begin your journey to a sober, happy, and healthy life. Consider the following intake process designed to give the fastest, most attentive results to help start the road to recovery right away.

Recommended Reading: Who is Affected by Addiction

Step 1: The Initial Call

The admissions process begins with a phone call you make to our center. When you call Cardinal Recovery, you will be greeted on the other line by one of our experienced, helpful staff members. They are highly skilled at handling these situations and will listen attentively to give each caller the caring attention necessary to help them through the process. During this call, you will work with them to gather the important information to create your individual intake assessment.

Customized addiction recovery treatment plans are our specialty. That means that our addiction specialists will hear from you and then develop a plan of action specific to your needs. They realize that a customized plan is the best way to provide the ideal treatment plan and take into consideration all the factors related to the caller. From figuring out your eligibility to determining the level of care most appropriate for you, our staff works hard to adhere to your individual needs.

Substance of Choice and Your History With Substance use

This means we will ask questions about your specific history and request information about the frequency of use, the type of alcohol and drugs you use regularly or occasionally, along with details related to an effort to recover or times when the alcohol and drug use escalated created a dangerous situation. This discussion can include instances of overdoses, hospitalization, and other health problems created from this use.

Your Current Living Environment

To provide the best treatment solutions for each patient and determine eligibility, the intake professional will ask about the current living environment or conditions. That means finding out where you live, who you live with, or if you have specific location issues.

Some users may have multiple living environments or have specific situations that affect their addiction. The more we know about your environment and the surrounding situations, the better we can understand your needs and take the proper approach.

Medical History

Your medical history is essential for us to know to ensure your best results while taking into account any potential complications or things to address. In many cases, your medical history will determine the particular course of action that we take to help you get on the path to recovery. It is important to be honest and open about your medical history.

Your well-being and success depend partially on taking those factors into account and ensuring you seek treatment safely and effectively. We realize every person has their own unique medical history and medical needs. Make sure to provide any and all details and provide any requested information.

Mental Health History

Mental health history is another key to helping create the best course of treatment for each patient. We consider your mental health and any related factors that may contribute to alcohol and drug use, and the path to recovery demands those factors help outline the best treatment plan.

Make sure to provide details about diagnosis and prescribed medications whether you are currently taking them or are off of those medications. Other additional details might be necessary to help provide the best care.

Eating Disorder History

If you have had or currently have an eating disorder such as binge eating, anorexia, or bulimia, you must let the intake professional know as that affects the process of treatment.

These conditions need special consideration to ensure you the compassionate and caring attention you need while you are with us and embarking on your journey to sobriety. It is just one of the many ways we consider all the factors that go into helping people kick their addiction and get the best results while you recover during their stay with us.

Any Additional Medical Information

In addition to any medical history, we also need to ensure we get all the medical information about you during your life. Try to be open and honest and let them know everything that impacts your life. Some factors need special consideration and can affect the treatment plan and other facets of your stay with us.

After gathering all the important details, we will begin the initial phase of planning your drug detoxification. Try to provide as many detailed answers as possible, and we will work hard to create a specialized treatment plan that considers everything shared.

Step 2: Payment and Insurance

We feel strongly that addiction recovery should be available to any addict who requires help. As such, we work with insurance providers to find the best treatment option for you. We accept most major insurance carriers.

If there is a question about insurance coverage or any special information or details that affect the insurance coverage of the admissions, we will relay that information and work with you to ensure we get the best outcome possible.

In order to make the admissions process as fast as possible, we collect your insurance and payment information during the initial phone call intake assessment. Please try to have that information on hand to help us provide the best service so that you can get help right away.

Once we can verify your insurance benefits and go through the payment and co-pay options, we will then match you to a treatment facility that is right for you. To match you to the correct facility, we take all your provided information and details into consideration, including location, features, addiction details, and more.

While we accept most major insurance plans for your drug and alcohol rehab treatment, we recommend verifying your insurance. Take some time to call your provider to make sure they can cover treatment and other factors related to admissions at a facility. If there are exclusions, be sure to have them explain them in detail to help you know what to expect when you call us.

Step 3: Getting to Our Treatment Facilities

We do our best to make you feel comfortable and at home upon your arrival. In fact, our staff works with our new patients to make sure that they feel comfortable before they even step foot on our premises.

We communicate with you during your travels and ensure that you feel safe and at ease to begin your road to recovery. Your comfort is a priority, and we want to make the process of recovery more manageable and less intimidating from the initial call until you arrive and settle in.

Someone will be there to keep in touch the entire time and ensure you feel at ease and ready to begin the process of recovery. If you have any problems or feel stressed during your travel or during your stay, you can let a staff member know, and they will help you right away.

Step 4: Arriving at Our Treatment Facilities

While we gather a lot of information over the phone, we will still need to go through a detailed intake process upon your arrival. This is an essential step for ensuring we have all the information we need and that the details we collected during the phone call are indeed accurate.

We will confirm your medical history, substance use history, and go through an evaluation to create a custom addiction treatment plan geared specifically to you and your needs. This intake process does not require intensive interviews, and you can feel comfortable with the caring staff while they do the initial and in-person intake exam.

We know that this might be stressful initially, but we take every measure to ensure you can relax and provide the best feedback and details so we get it right and get the best outcome during your time at the facility.


Starting the drug and alcohol addiction recovery journey can be overwhelming. When you begin rehabilitation, you may feel confused and uncertain, but our caring staff will do their very best to make you feel comfortable, safe, and at home.

We are committed to ensuring that each patient gets the compassionate care and attention they need to have the best results and help get them started on the road to recovery to lead a happier and more fulfilling life without the burdens of their alcohol or drug addiction.

Do you have more questions about our admissions process? Give us a call – (855) 928-1987 – an admissions associate will answer any questions you may have. We are ready to work directly with you to provide answers and solutions so you can get back on track and work toward a healthier lifestyle.